The Governess: the queen of the piano

Within the diverse landscape of hotel staff, the housekeeper stands out for her central role and responsibility in ensuring guests have a flawless stay. She is responsible for her assigned floor and is an experienced professional with several years of experience.

CONTENTS

What does he do?

  • Staff management: Supervises, manages, and monitors the work of housekeepers, providing guidance, supporting training, and evaluating their performance.
  • Quality control: Regularly inspects rooms to ensure that cleaning standards are met.
    Stock management: Ensures the supply of linen, cleaning products, and other necessary materials.
  • Guest requests management: Deals with guests’ requests regarding cleaning and linen changes and is a point of reference for any needs or requests.
  • Collaboration with other departments: Cooperates with reception to manage room keys, with maintenance to report any faults, and with management to resolve guest-related issues.

What are the requirements?

In addition to technical and interpersonal skills, the Housekeeper should possess:

  • Flexibility: The ability to adapt is essential for dealing with unexpected events and changes of plan.
  • Team spirit: Collaboration with the housekeeping team is essential for achieving common goals.
  • Passion for order and cleanliness: A positive and proactive attitude towards attention to detail makes all the difference.

A position of responsibility

The Housekeeper is a position of great responsibility, requiring technical skills, organizational abilities, and excellent interpersonal skills.

The housekeeper is the cornerstone of the housekeeping department and a fundamental pillar of the hotel’s image and reputation. Their dedication, professionalism, and management skills make them an irreplaceable figure in ensuring an impeccable and memorable stay for guests.

Would you like to work with us? Apply here!

For more information or to receive a quote, contact us by email at commerciale@sivis.it.

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Contact us for more information, or find out how you can join our team.