Chambermaid: the invisible face of hospitality

Housekeeping staff play an essential role in ensuring guests’ comfort. In the bustling ecosystem of a hotel, housekeeping staff play a key role in ensuring guests have a flawless stay, as they are personally responsible for tidying the rooms.

CONTENTS

What are the duties of floor maids?

  • Clean and sanitize the room and surfaces.
  • Make the bed.
  • Restock the room with towels, toiletries, and other accessories.
  • Check the minibar and restock it with drinks.
  • Place any complimentary products provided by the hotel in the room.
  • Inspect the room and report any damage, malfunctions, or items left behind by guests to the housekeeper.
  • Communicate any special requests from guests.

What are the requirements for working as a chambermaid?

It is a dynamic and challenging job. Here are the requirements:

  • Speed and precision: housekeepers must clean and tidy several rooms in a short time, while maintaining high quality standards.
  • Attention to detail: every corner of the room must be taken care of with precision, from the impeccable arrangement of the bed to the thorough sanitization of the bathroom.
  • Flexibility and adaptability: the working day can be subject to changes and unexpected events, requiring the ability to adapt and manage stress.
  • Physical stamina: the job requires standing for long periods and performing manual tasks, such as moving trolleys and cleaning surfaces.
  • Discretion and professionalism: housekeepers interact with guests, requiring a courteous, discreet attitude that respects their privacy.
  • Team spirit: collaboration with colleagues and the housekeeper is essential to achieve common goals.
  • Problem-solving skills: ability to independently manage small daily issues.
  • Customer focus: guest satisfaction is the ultimate goal of their work.

A key figure

The work of a housekeeper requires dedication, precision, flexibility, and adaptability. It is an essential role in ensuring a welcoming environment and an impeccable stay for guests, contributing to the overall success of the hotel.

SIVIS and the Hotels

We work in various hotels throughout Italy and are expanding in this sector. We are currently present in the following provinces:

  • Aosta
  • Bergamo
  • Brescia
  • Florence
  • Milan
  • Monza and Brianza
  • Naples
  • Pisa
  • Rome
  • Turin
  • Venice
  • Verona

 

The majority of the hotels we manage are located in Florence, Milan, Rome, and Venice, and these are the cities where we are growing exponentially in this area.

We are always looking for new staff such as floor waiters, housekeepers, and porters. If you would like to work with us, apply here.

If you would like to find out more, please contact us!

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